![How Gifts Influence Relationships With Service Customers and Financial Outcomes for Firms - André Marchand, Michael Paul, Thorsten Hennig-Thurau, Georg Puchner, 2017 How Gifts Influence Relationships With Service Customers and Financial Outcomes for Firms - André Marchand, Michael Paul, Thorsten Hennig-Thurau, Georg Puchner, 2017](https://journals.sagepub.com/cms/10.1177/1094670516682091/asset/images/large/10.1177_1094670516682091-fig2.jpeg)
How Gifts Influence Relationships With Service Customers and Financial Outcomes for Firms - André Marchand, Michael Paul, Thorsten Hennig-Thurau, Georg Puchner, 2017
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![How Gifts Influence Relationships With Service Customers and Financial Outcomes for Firms - André Marchand, Michael Paul, Thorsten Hennig-Thurau, Georg Puchner, 2017 How Gifts Influence Relationships With Service Customers and Financial Outcomes for Firms - André Marchand, Michael Paul, Thorsten Hennig-Thurau, Georg Puchner, 2017](https://journals.sagepub.com/cms/10.1177/1094670516682091/asset/images/large/10.1177_1094670516682091-fig1.jpeg)